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Former Member

Web UI screen hanged.

When I am working in CRM Web UI in Marketing under "E - Mail : Incoming Survey Campaign Automation" Page

and using only Standard Functionality without any Customization, My UI screen gets hanged and not a single button

or Standard Tab is responding over the page.

Error Massage : URI: http:(Local Host server Name)/sap(bD1FTiZjPTEwMCZpPTEmZT1SVTFKVTBoU1FWTklYMTlmTWw5Zk16QmZBRkJXd0FBSUh1R2c5UFRJM3ZhSDlnJTNkJTNk)/bc/bsp/sap/crm_ui_frame/

Error.JPG (173.9 kB)
Error1.JPG (174.8 kB)
pastedImage_0.png (22.6 kB)
pastedImage_0.png (158.1 kB)
pastedImage_3.png (142.9 kB)
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2 Answers

  • Best Answer
    Apr 11, 2012 at 09:38 AM

    Hello Semwai,

    As Mauro said, I have to add this;

    Please check note 1358871 (no need to implement) as it provides information regarding IE8, it mentions that IE8 should work in compatibility mode.

    Please check the following browser settings to be done on the browser as per note 1358871.

    "Running IE8 in standard mode is not supported in releases prior to WEBCUIF 7.0 EhP1. To enable the Compatibility View setting, select
    "Tools: Compatibility View Settings" from IE8's menu bar and add the CRM server(s) to the list."

    Please implement the changes and retest the issue.



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    • Former Member Former Member

      Hi Chetan,

      Use the Trace to find out the exact service and activate that service this will resolve your issue and you will be able to run your UI in any version of IE.

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    Former Member
    Apr 10, 2012 at 07:00 PM

    Hanging or blinking?

    Try to switch internet explorer to IE7 compatibility

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