reconciliation key lock module PSCD

hI

The entity is PSCD income module, run the liquidation process of interest, which the system automatically generates a key for reconciliation to be transferred to the GL module (Accounting), when executing the transaction to close the key FPF2 the system generates the following error message: the key to reconciliation 12040201/v19 is blocked by the user PABLOSOR.

You need to know how to unlock this key

The error is detailed in the attachment

thanks,