Hi Toby,
I installed the Remote Support Component on our test environment a little over a month ago.
I have yet to see any SAP EarlyWatch Alert reports in my Inbox on the website.
I'm guessing I don't have something installed correctly or maybe a port is being blocked.
I don't see any obvious error messages in the logs.
Is there a good place to start troubleshooting?
A particular log for instance?
-Brian P.
Saginaw, MI