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Display button not working for ESS Family Member/ Dependent

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Hi all,

After upgraded to EHP5, ESS Family Member/ Dependent is not working.

At the first screen, i am able to see all the family members.

The problem arises,

when i select a member and click on the Display button.

Nothing change, the page remain the same.

The display button should bring me to another page instead.

Anyone has encountered this problem.

Thanks in advance

Regards.

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
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Hi friend,

You should ask your basis/ netweave portal in this case.

Try using another web browser and check if your setting is block pop-up or your Java is not running...

Hope this help

Regard,

Michael

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Thanks for your reply.

I am the basis. I tried with few browsers but all failed.

For sure, java is running because I'm able to access to ESS Address.

The family member/dependent is a custom program copy from standard ESS family member/dependent. I realized that all the custom program copy from the ESS standard program are not working. There are no response on the button click.

I done a test in backend SICF Test service. The button click also not working.

Any advise? Thanks in advance

Regards.