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Former Member
Apr 09, 2012 at 09:18 AM

Windows AD Issues

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Hi,

I'm having an issue setting up Windows AD.

I have Crystal Server 2011 installed on Microsoft 2008 R2 server.

I orignally had it set up using my own AD account and was able to successfully add groups etc. However I went into change the credentials to the service account I had created and now I get the below error when I click Update.

I have also tried to disable AD and it just comes up with the below errors and doesn't disable it.

The Active Directory Authentication plugin failed to verify the administration credentials for the user "******\******". Please enter the user name as DomainName\UserName or UserName@DNS_DomainName, then try again. Invalid group name, cannot find group (S-1-5-21-1919025527-1093607947-357205929-20539).

Has anyone seen this before and how do you fix it?

Thanks,

Pamela