Incorrect Approver Name in ESS

[Former Member]

Hi All,

I cannot see the correct approver name in ESS. It picks another manager from some other org. structure. This is not working only for first level, but for level 2 and above i can see the correct approver name. I have maintained "Determine next agent" as "Line Manager" and I checked the report "Determine Approver" it is also showing incorrect approver name. I even see correct reporting manager in OM too.

In table HRESSAPPROVER also i did not find any entries.

Could anyone give input for this case.

Regards,

Shadeesh.G

[siddharthrajora]

Pt_gen_req is the badi to default the approver apart from org unit. check in se18 if it is implemented.

Can you  check  the relationship of the position to the manager, ie he reports to?

ie in pp01.

check via ptarq>determine approver.

you can run these to refresh

SWU_OBUF, SWUS, PPWFBUF

[vishal_gupta15]

check position to position mapping (PO13)

hope it will help

_vishal

[Former Member]

Hi Shadeesh,

Are you using the BAdI PT_GEN_REQ for some custom approval process?

Did you check that Employee-User relationship (Infty 105/Subty 0001) was correctly set for both Employee and Manager?

Regards

[Former Member]

Hi,

Thanks for your reply. Yes i have maintained the correct value in communication infotype and subtype. But i am not aware of the concept of BAdi PT_GEN_REQ. Could you please explain more in this part?

Regards

[Former Member]

Hi,

BAdI PT_GEN_REQ can be used to enhance the Leave Request process, i.e. to change the approval behavior.

Are you seeing the same Line Manager in Determine Approver report that any standard FM to read Line Manager (i.e. RH_GET_LEADER)? In that FM in particular you can use Username (US object) or Employee number (P object) of the employee.

Please note that standard relationship between Employee and Manager is done through;

1. Employee is taken from User logged (Employee-User relationship from Infty 105 Subty 0001)

2. Read position from Employee from point 1

3. Look for the next Manager (relationship 012 between O and S objects) in the same Org.Unit

4. If SAP cannot find a Manager there, then it looks for a Manager in the next higher Org.Unit (this step is repeated until a Manager is found)

5. Read which Employee is assigned to the Manager position

6. If there is an User assigned to Employee of point 5, process is OK. If not, Leave Request gives an error

R,