We've come across an issue when our users preview a report using the CrystalReportsViewer and then print it. The report is designed for A4 paper size. It previews fine, and displays fine, but when the user prints from the CrystalReportsViewer window, the report gets printed out Letter paper size. This does not occur when printing the report directly using the report.PrintToPrinter() method. The report is the same report being used in both prints. Is this a known issue? Is there a workaround, or something being done wrong? Thanks!
P.S. We use Crystal Reports for VS2010. I believe the customer is using 13.0.1.