On some occasions when a user previews a crystal report document they get a message about an integer division by zero. If user then attempts to perform same operation a second time, it completes without an error message being reported.
The following is logged in the application log:
... caused a EXCEPTION_INT_DIVIDE_BY_ZERO in module craxdrt9.dll at 001B:3C37D525, DllUnregisterServer()+2573224 byte(s), EAX=00000960 EBX=000000F0 ECX=00000000 EDX=00000000...
C:\Program Files\Crystal Decisions\Report Designer Component\craxdrt9.dll, version 9.2.3.1022
Users connect and run the application via dumb terminals on a Citrix environment.
Citrix presentation server for windows, advanced edition, version 4.5 (build 3276), service pack 2006.10
Operating system: Microsoft Windows server 2003 R2, version 5.2 build 3790 Service pack 2