Form Settings on client not being retained

Forum

I have a client machine on SAP 2007A who has recently made changes to their form settings but find it is not retaining these changes.

To date I have ensured the following:

1) The user uses File > Exit within SAP

2) The user doesn't have multiple sessions of SAP running on the same machine or other machine.

3) The user isn't accessing different machines, only one.

Would anyone have any further suggestions?

Regards,

Orla