getting error iview while accessing room in EP6.0 SP9 KMC

[Former Member]

Hi

I am trying to configure KMC first time. I have done all the basic configuration needed after installation to get collaboration service active.

I can create a room. but while clicking on the link to get into the room I am getting error in iview com.sap.portal.pcm.Title

with error

<error>

<i>Portal Runtime Error

An exception occurred while processing a request for :

iView : pcd:portal_content/com.sap.ip.collaboration/Rooms/f0eecc1b-52af-2710-cebd-e94073869c63/workset/com.sap.netweaver.coll.TeamRoomOverview/RoomQuickLaunch

Component Name : null

Page could not create the iView.

See the details for the exception ID in the log file</i>

</error>

from the logviewer I found these errors

<error>

<i>No status mapped to the given list type <http://sap.com/xmlns/collaboration/rooms/room> using hard coded default</i>

</error>

&

<error>

<i>Permission check failed - Object portal_content/com.sap.ip.collaboration/Rooms/f0eecc1b-52af-2710-cebd-e94073869c63/workset/com.sap.netweaver.coll.TeamRoomOverview/RoomQuickLaunch Permissions: Pcd.Use Principal: Information not available with current trace level</i>

</error>

please help me. I think some mapping needs to be done. but not sure exactly where and what mapping. I may be wrong

regards

Ashutosh

[detlev_beutner · Accepted solution]

Hi Ashutosh,

See SAP Note 792370 and this thread:

Probably this is the solution to your problem.

If it doesn't work, before smashing your head against the wall, I would seriously advise to patch up to SP12 for there have been some problems within KMC/Rooms within the lower versions (they might not all have gone, but many of them).

Hope it helps

Detlev

[Former Member · Accepted solution]

Hi Detlev,

Thanks a lot. fortunately this link solved the problem. I need not have to path the installation

Ashutosh