Can't make login to sap portal.

[Former Member]

Hello!

I need to acess to my sap portal but when i try it the only thing it do is a refresh ( like press F5).

When i enter a wrong password i get a error message that my user/pass is wrong. When i enter the correct user/pass only makes a refresh.

In logs i can't find anything.

Can someone point a possible cause of this issue ?

Is a solution manager with abap and java stack, Windows 2008 R2 SP1 and Microsoft SQL Server (10.50.1600).

Ask for more info if you need .

Thank you!

[Benny]

Moved this into Portal space.

[Former Member]

Hello,

Has any recent activity been carried out? Like upgrade or UME change?

Also check if your user id has adequate authorisations.

Regards,

Sonia

[Former Member]

Former Member ,

1) Are you able to login in UME/NWA   .

No .

2) is you java process up and running.

Yes. I can go to <portal>:<port> And i can login to "System information".

3) check for the deployment ( recent deployments..)

sap.com

ADSSAP

7.02 SP8 (1000.7.02.8.0.20110519132738)

SAP AG

SAP AG

2011.11.24.15:36:06

After this SP implementation , i'm sure that i can login to portal!

4) check for your internet explorer page if it is in old version update to the latest.

I tried in FF and IE but the result is the same.

Hello,

Has any recent activity been carried out? Like upgrade or UME change?

Also check if your user id has adequate authorisations.

Regards,

Sonia

Sonia,

There is only a SP upgrade but i was able to login after this upgrade.

The user that im trying to make login is j2ee_admin ...

I was trying to config solman 7.1 ( fresh installation ) . During this time i was able to login to portal.

After i return to work on the portal this problem apears.

Could the problem have something to do with SSO ? ( i explore this option but no results).

Thank you.

[Former Member]

Hi,

Check the java side ticket key store entries, recreate it if neccessry.

Regards,

Sonia

[Former Member]

Hi ,

1) Are you able to login in UME/NWA   .

2) is you java process up and running.

3) check for the deployment ( recent deployments..)

4) check for your internet explorer page if it is in old version update to the latest.

Regards

  Zia