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Work Item Subject Text in Extended Notification

Hi Experts,

I am facing an issue with Work Item Subject Text in extended notification. In some cases, the work item subject text is appearing as "New Work Item in Your Workflow Inbox" while in some cases it is appearing correctly as defined at task level(in PFTC). Moreover, it is happening ony in production but not in quality.

I am using SWNCONFIG for extended notification. I searched through the SDN but could not find any relevant answer.

It is an urgent issue and quick response will be helpful and appreciated. Thanks in advance.

Best Regards,

Abhishek Sharma

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4 Answers

  • Posted on Apr 03, 2012 at 02:09 PM

    Hi Experts,

    I will rephrase my problem:

    In case of extended notification of work item the subject text is not appearing correctly. Sometimes, it does not pick the up the subject text as defined at task level(in PFTC) and shows "New Work Item in Your Workflow Inbox" in subject text.

    I need to fix this problem so that in extended notification work item text appears correctly and as defined at Task Level(in PFTC).

    Quick response will be helpful and appreciated. Thanks.

    Regards,

    Abhishek

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  • author's profile photo Former Member
    Former Member
    Posted on Apr 03, 2012 at 04:03 PM

    The text depends on the "granularity" of the seletion. If you only send notifications of one standard task, the text of the standard task will show as the subject of the e-mail. If multiple standard tasks are included in your notification, the general text above will be the subject. Please find the "Extended Notification" tutorial on this website and review it.

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  • Posted on Apr 04, 2012 at 09:59 AM

    Hi

    Check out the general settings of in SWNCONFIG transaction , Check these parameters a.) SUBJECT_WF_INBOX b.)SUBJECT_WF_INDIV c.)SUBJECT_WF_MULTI

    Regards

    Pavan

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  • Posted on Jun 29, 2016 at 06:52 AM

    Did you get any leads on it?

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