Leave requests not seen in PTARQ

[former_member226203]

Hi,

I have an issue where the user submits a leave request and this leave request is seen in status SENT on the Show leave overview screen.

But when i go to PTARQ to track the leave request, i can not find the initiated leave request.

Also tried giving the user id in SWWWIHEAD table to see the workflows triggered by this user(even then this leave request is not displayed).

Any idea of what could be the issue here?

[Former Member]

Hi All,

I am facing same issue with scenario as below:

1) User submit leave request via ESS and manual form

2) IT2001 updated manually and request via ESS still not approved.

I tried to delete the request from ESS however, it give me below error.

Work item 000000000000 cannot be read

Then I try to get workitem id for this request via PTARQ but not available. I run Leave Request Check report and found the request with document id but no workitem id.

How do I proceed with this?

Thanks,

Khairul

[siddharthrajora]

1665826    ESS LEA: Not able to perform edit operation on Leave

correction of the note 1066288 are in. In addition

please check that note 1360740 is implemented too.

please check this note

[siddharthrajora]

can you see in rptarqdbview and below tables? also note you can see in SWIA the workitem if the WF is triggered and then only you can see in above WF table

check WF is enabledfor the absence in v_t554s_web

these are tables

PTREQ_ACTOR                    Request Participant

PTREQ_ATTABSDATA               Request Data for Attendances/Absences

PTREQ_BATCH                    Time Stamp for Run of Background Jobs

PTREQ_CKEY_MAPP                Cache Assignment Table

PTREQ_HEADER                   Request Header

PTREQ_ITEM_TYPES               Request Item Types

PTREQ_ITEMS                    Request Items

PTREQ_NOTICE                   Note for Request

PTREQ_STATUS_CHK               Check Methods for Status Transitions

PTREQ_STATUS_TRA               Status Transfers

PTREQ_TYPE                     Request Types

PTREQ_XFEREVENTS               Permitted Status Transitions

PTREQ_XFEREVNT_T               Texts for Status Transitions

[former_member226203]

Thanks for the reply Siddharth.

The wf is enabled for this leave type in v_t554s_web.

As these requests are not seen in rptarqdbview, i assume the wf is not tiggered.

But not sure how the requests are seen on the show leave overview screen in status 'Sent'.

[siddharthrajora]

is it available on above tables? or directly updated in 2001/2002, can you verify?

The request if raised should be seen in rptarqdbview from leave request or they are seen from It2001/2002

[Former Member]

Hi Kalyan, additionally to Amit's suggestions:

1. SWU3 checks

2. WF activation and general task assignment

Do you check this?

3. The user has authorization to start Workflows (S_WF_WI object)

You could use ST01 tx to detect this kind of authorization issues.

R,

[Former Member]

if you can see the request in leave overview scren then you should be able to see it via PTARQ as well.

i hope you are following below steps - go to ptarq -> display documents -> run the report for employee

thanks

[former_member226203]

yes Amit, i did see the display documents via PTARQ.

Not sure of the issue here as to why the wf is not seen.

[Former Member]

try clicking workflow button once u are inside the display doc via ptarq..

if u cant see any workflow then it means there were some issues in triggerring workflow..have a look at ur ESS leave customizing as well check SWU3 wf setttings..

make sure ur workflow n approval tasks are maintained as general tasks in pftc