During a system copy of a J2EE WAS640 (NW04 SR1) everything runs smoothly until phase 28 of 34, where SAPINST tries to install a temporary license. The installation stops and the logfile gives the following warning:
WARNING 2005-05-30 10:00:49
Execution of the command "C:\j2sdk1.4.2_06/bin/java.exe '-classpath' './sharedlib/launcher.jar;.' 'com.sap.engine.offline.OfflineToolStart' 'com.sap.engine.tools.offlinelikeyinst.InstallFirstTempLicense' './lib;./sharedlib' 'C:\Program Files\sapinst_instdir\NW04SR1\WEBAS_COPY\ONE_HOST/InstallFirstTempLicense.properties'" finished with return code 13. Output: No matching license keys found.A permanent license key for "J2EE-Engine_MSS" already existed in the system. You can't install another temporary license key for "J2EE-Engine_MSS".
And afterwards the error message:
ERROR 2005-05-30 10:00:49
CJS-20019 Error when installing temporary license. DIAGNOSIS: External systems are not available. SOLUTION: Check connection to DB and messaging service.
A message has been created in OSS with prio HIGH since last friday, and I have already called 3 times, but not even a single breath has been heared from the SAP gurus over in Walldorf.
I hope that someone here in this forum recognizes this problem, and is willing to share his/her knowledge.
(I think that) the problem can be solved easily in either of two ways:
- delete the license keys in the database (but I need to know which table, does somebody know which table?)
- put the entry of the phase in KEYDB.XML to TRUE, and let the installation finish. Afterwards delete and install licenses.
The customer wants an official reaction from SAP, but I am willing to take the risk if somebody has tried one of two suggestions before.
Any help would be appreciated.
Thanks and best regards,
-Chung Yan Lam.