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Cant able to paste/attach image

Former Member
0 Kudos

Hello All,

While attaching or pasting the images i am getting an error "The content type is not allowed". Request you all to let me know that what needs to be done from my end to resolve the same.

Note: My image is well with in the maxxium permissible size and the extension is also the allowed one for ex. ".png".

Thanks

Amit Srivastava

Accepted Solutions (1)

Accepted Solutions (1)

JasonLax
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi Amit,

Where are you trying to insert a picture: blog, discussion thread, documents?

In addition to file size, there is a maximum of 20 images that can be inserted to a single asset.

Jason

Former Member
0 Kudos

Hi Jason,

>>Where are you trying to insert a picture: blog, discussion thread, documents?

In threads

>>In addition to file size, there is a maximum of 20 images that can be inserted to a single asset

I cant able to paste/attach even a single image

Not sure why this is happening??

Thanks

Amit Srivastava

JasonLax
Product and Topic Expert
Product and Topic Expert
0 Kudos

Are you using the insert image button? Is your image an animated PNG?

(This is a PNG graphic I inserted.)

Former Member
0 Kudos

Hi,

yes i am using the same button..

after clicking a new window comes->then Selected an image from my comp (browse) --> click on insert image -> and suddenly this error comes

[The content type of this image is not allowed.]

We could not complete your request. Please check the form for details.

generally i copy my screenshot under MSPAINT and try to reduce the size of image (becoz the size is > 1 mb) and then try to upload it...but evetually cant able to succeed...

Thanks

Amit Srivastava

JasonLax
Product and Topic Expert
Product and Topic Expert
0 Kudos

Wow: maybe try different format.

Former Member
0 Kudos

Hi Jason,

My comp was the culprit...when i tried the same in another comp i was able to paste images.

Thanks a lot!!

Thanks

Amit Srivastava

Answers (0)