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How to create a ticket in solman using abap webdynpro

Hi to all,

I have a scenario that, in webdynpro screen while pressing a submit button a solman ticket has to create.

i want to know how to link this two.

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  • Posted on Mar 29, 2012 at 09:48 AM

    Hi Priya,

    Please clearly define your problem statement.

    Which Webdynpro screen? What button? where? when? 😊



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    • Former Member Former Member

      Hi priya,

      If you are using Solman 7.1 , the Standard SAP suggest to use SMIN as the transacation type, if you still want to use SLFN, There is a paramenter which controls the solman ticket creation, you need to set the processing type as SLFN, go to transaction dno_cust04, there in you need to mention the parameter PROCESS_TYPE as SLFN.

      When ever you are using the external creation the system checks the parameter and proceed further.

      Hope this clarifies...


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