Skip to Content
author's profile photo Former Member
Former Member

How to create a ticket in solman using abap webdynpro

Hi to all,

I have a scenario that, in webdynpro screen while pressing a submit button a solman ticket has to create.

i want to know how to link this two.

Add a comment
10|10000 characters needed characters exceeded

Assigned Tags

Related questions

1 Answer

  • Posted on Mar 29, 2012 at 09:48 AM

    Hi Priya,

    Please clearly define your problem statement.

    Which Webdynpro screen? What button? where? when? 😊

    Rgds

    Vivek

    Add a comment
    10|10000 characters needed characters exceeded

    • Former Member Former Member

      Hi priya,

      If you are using Solman 7.1 , the Standard SAP suggest to use SMIN as the transacation type, if you still want to use SLFN, There is a paramenter which controls the solman ticket creation, you need to set the processing type as SLFN, go to transaction dno_cust04, there in you need to mention the parameter PROCESS_TYPE as SLFN.

      When ever you are using the external creation the system checks the parameter and proceed further.

      Hope this clarifies...

      Madan

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.