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Former Member
Mar 26, 2012 at 05:40 PM

Issues with Comments when Routing Workitem (adobe form)

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Workflow is setup using standard tasks and form.

Initiation occurs in the portal and then the form is routed to an analyst for edit/processing. (standard task: TS17900100; stage: PROCESS)

The analyst person can open the form and see the initiator comments.

When they approve the form is routed to supervisor one for approval. (standard task: TS17900101; stage: APPROVE)

The approver person can open the form but does not see initiator comments or the comments from the analyst in the previous step.

Another issue is when I send a form back from the analyst or the approver step the comments (rejection related) do not show...

At the point where a form is routed back the initiator received it but with no comments filled up from any previous stage. (standard task: TS17900102; stage: REQUEST)

Does anyone have any input on working with form comments?

Note: I am using form scenario stages with this processing.