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Dump when trying to access Employee Self Serv in SRM portal

Former Member
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Dear Friends,

                        I am getting a dump when I click on Employee Self Service Tab in the SRM portal. The portal page tells me - Technical error occured.

We are working on sandbox system, and trying to create Shopping Cart via Employee Self Service for the first time. I have maintained the standard configuration for the same.

The ST22 details in the SRM back-end server gives the following information

what happened?

  The exception 'CX_POWL_FATAL_EXCEPTION' was raised, but it was not caught anywhere along the call hierarchy.

Any inputs would be welcome

regards

AB

Accepted Solutions (0)

Answers (2)

Answers (2)

ricardo_cavedini
Active Contributor
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Hello,

Are you using SRM 7.01 and have assigned role /SAPSRM/EMPLOYEE_EHP1? If so, EHP1 portal role should be assigned to end user as well.

Check SAP note 1640397 for more details.

Regards,

Ricardo

Former Member
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Hello Ricardo/All,

                            The problem stands resolved.

We assigned 2 roles for the user (with which we are logging in portal).

Go to SU01 (in the backend SRM system) and maintain the following roles.

/SAPSRM/EMPLOYEE_ESS - SAP SRM: Employee for ESS

/SAPSRM/EMPLOYEE_EHP1 - SAP SRM: Employee

This has resolved the issue.

regards

AB

former_member208675
Active Contributor
0 Kudos

Hi

If you get this error while creating SC. You should implement SAP Note: 1416309 - Incorrect Item Numbering in Shopping Cart. It speaks about the same issue.

Regards,