IPC Install error MUT-03011

[Former Member]

Hi Guys,

I'm getting the following error while installing the IPC:

<b>MUT-03011 Execution of the command "C:/DOCUME_1/RODOLF1/LOCALS~1/Temp/sapinst_exe.320.1117126804/SAPCAR.exe '-x' '-v' '-g' '-i' '-n' '-R' 'C:\SAP IPC INSTALLED/ipc/bin' '-f' 'C:/S/IPC/I386/IPC_NT.SAR,'" finished with return code 29. Output:</b>

I searched SAP NOTES but couldn't find anything. Any ideas?

Thanks in advance!

<b>Here is the entire log:</b>

INFO 2005-05-26 10:03:08

Copying file C:/Program Files/sapinst_instdir/IPC/keydb.xml to: q0w9e9r8t7.1.xml.

INFO 2005-05-26 10:03:08

Copying file C:/Program Files/sapinst_instdir/IPC/keydb.xml to: q0w9e9r8t7.1.xml.

INFO 2005-05-26 10:03:08

Creating file C:\Program Files\sapinst_instdir\IPC\q0w9e9r8t7.1.xml.

INFO 2005-05-26 10:03:08

Copying file C:/Program Files/sapinst_instdir/IPC/keydb.xml to: C:/Program Files/sapinst_instdir/IPC/keydb.1.xml.

INFO 2005-05-26 10:03:08

Copying file C:/Program Files/sapinst_instdir/IPC/keydb.xml to: C:/Program Files/sapinst_instdir/IPC/keydb.1.xml.

INFO 2005-05-26 10:03:08

Creating file C:\Program Files\sapinst_instdir\IPC\keydb.1.xml.

INFO 2005-05-26 10:03:09

Installation start: Thursday, 26 May 2005, 10:03:07; installation directory: C:\Program Files\sapinst_instdir\IPC; product to be installed: SAP CRM IPC 4.0> IPC 4.0> Install an CRM IPC 4.0

INFO 2005-05-26 10:05:26

Creating file C:\Program Files\sapinst_instdir\IPC\javaversion.log.

INFO 2005-05-26 10:05:26

See 'C:\jdk1.3.1_15/bin/java.exe -version' output in 'javaversion.log'.

INFO 2005-05-26 10:05:26

'C:\jdk1.3.1_15/bin/java.exe -version' returned with '0'.

PHASE 2005-05-26 10:05:31

Checking Java Development Kit JDK

PHASE 2005-05-26 10:05:31

Extract IPC archive

INFO 2005-05-26 10:05:32

Creating file C:\Program Files\sapinst_instdir\IPC\SAP_IPC.log.

INFO 2005-05-26 10:05:32

Output of C:/DOCUME_1/RODOLF1/LOCALS~1/Temp/sapinst_exe.320.1117126804/SAPCAR.exe is written to the logfile SAP_IPC.log.

INFO 2005-05-26 10:12:45

Output of C:/DOCUME_1/RODOLF1/LOCALS~1/Temp/sapinst_exe.320.1117126804/SAPCAR.exe '-x' '-v' '-g' '-i' '-n' '-R' 'C:\SAP IPC INSTALLED' '-f' 'C:/S/IPC/SAP_IPC.SAR,':

INFO 2005-05-26 10:12:45

Creating file C:\Program Files\sapinst_instdir\IPC\IPC_NT.log.

INFO 2005-05-26 10:12:45

Output of C:/DOCUME_1/RODOLF1/LOCALS~1/Temp/sapinst_exe.320.1117126804/SAPCAR.exe is written to the logfile IPC_NT.log.

INFO 2005-05-26 10:12:46

Output of C:/DOCUME_1/RODOLF1/LOCALS~1/Temp/sapinst_exe.320.1117126804/SAPCAR.exe '-x' '-v' '-g' '-i' '-n' '-R' 'C:\SAP IPC INSTALLED/ipc/bin' '-f' 'C:/S/IPC/I386/IPC_NT.SAR,':

• Transaction begin ********************************************************

ERROR 2005-05-26 10:12:46

MUT-03011 Execution of the command "C:/DOCUME_1/RODOLF1/LOCALS~1/Temp/sapinst_exe.320.1117126804/SAPCAR.exe '-x' '-v' '-g' '-i' '-n' '-R' 'C:\SAP IPC INSTALLED/ipc/bin' '-f' 'C:/S/IPC/I386/IPC_NT.SAR,'" finished with return code 29. Output:

• Transaction end **********************************************************

[Former Member]

I got this message when my database server was IA64 (64-bit) and my message server was x64 which require two different kernel cds. During the database instance install, sapinst was trying to use the kernel directory on the message server, but those executables cannot be run on an IA64 server.

I got around the problem by temporarily copying the IA64 kernel into the run directory on the message server so the database install could finish and then putting the x64 kernel back.