All such servers could be down or disabled by the administrator. (FWM 01014)

[Former Member]

Hi

The entity was the upgrade of Business Objects 3.1 to 4.0 was exported Webi Intelligence reports of 3.1 to 4.0 but to run get the following error:

Título:	D_FOSIT_PTO_01_001 Ejecución de Ingresos Comparativo Plan, Recaudo. v2
Tipo de documento:	Web Intelligence
Estado	Error
Destino:	Predeterminado
Propietario:	Administrator
Hora de creación:	22/03/2012 16:27
Hora de inicio:	22/03/2012 16:27
Hora de finalización:	22/03/2012 16:28
Servidor utilizado:	BODSIA.AdaptiveJobServer
PID:	333
Ruta de acceso del objeto principal:	D_FOSIT_QA/D_1_Análisis de Ingresos/
Instancia remota en clúster federado:	No
Vencimiento:	22/03/2022 16:27
Formatos:	Web Intelligence
Parámetros:
Mensaje de error:	FatalException occured. The cause was : com.crystaldecisions.enterprise.ocaframework.OCAFrameworkException$AllServicesDown: Unable to find servers in CMS rigel:6400 and cluster @rigel:6400 with kind webiserver and service null. All such servers could be down or disabled by the administrator. (FWM 01014)

thanks,

[Former Member]

Restart/Enable the services should fix this problem

Follow the following steps:

1. Log on to CMC

2. Go to CMC Home

3. Go to Servers

4. Check the 'server status' (Running)

5. Enable all the disabled services

All the best

- Vinit

[denis_konovalov]

Before you migrated your Xi3.1 content to BI4, did the default sample webi reports worked ?

After migration, does the error happens with all webi reports or few/some ?

What patch level are you on and what is your BI4 architecture ?

[Former Member]

Hi

Before you migrated your Xi3.1 content to BI4, did the default sample webi reports worked ?

If working Webi

After migration, does the error happens with all webi reports or few/some ?

with all Webi reports

What patch level are you on and what is your BI4 architecture ?

SAP Business Object Intelligence Platform 4.0 SP2

thanks,

[Former Member]

Put on the latest patch for BI 4.0 as there are several fixes for this issue - you may or may not be seeing one that's fixed.  Also, try and check if the Web Intelligence server is crashing when you see the issue.  Which operating system are you on?

[Former Member]

Hi

The operating system Linux  SUSE x86-64 bit

THANKS,

[Former Member]

Put on the latest patches for BI4.0.  Also, what kind of database are you connecting to in your reports?  I've seen such problems with incorrectly configured database clients.  So that could be the problem.

You are also likely getting core files.  Could you run gdb on the core, then execute the command where and send us the output?

Thanks,

John

[Former Member]

Hi

The database is oracle and the error occurs when refreshing a Web Intelligence report

thanks,