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Former Member

Selected Job Server is not running

Hey guys, I have read through all the previous posts of users that were having this error pop up and I tried all those suggestions and I am still not able to get a job running from a remote connection through the comm port. Here is what I have done:

1. Verified on the physical server that the AL_* jobs are running
2. Verified that the Business Objects Data Services services is running
3. Successfully ran a job ON the physical server
4. Confirmed port 3500 is allowed on the server
5. Confirmed that DS program is a firewall exception on both the server and the remote computer

Could really use some help figuring out what is apparently not running.

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3 Answers

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    Former Member
    Mar 23, 2012 at 04:47 PM

    Hi,

    Let me understand correctly. Your designer and job server on same machine and client installed on another machine right? So how are you connecting to the database? Do you have a user id for that?

    Arun

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    Former Member
    Mar 26, 2012 at 04:44 PM

    John,

    Two things....

    1.

    You said, "Successfully ran a job ON the physical server". Did you exectute that job from Designer? If not, can you execute the job from designer on that Physical Server? If you suceed, can you compare the Tools-Options-Desginer-Environment screen with your local one.

    2. Can you do telnet to that jobserver:port from your local machine and see whether its accessible or not? This might be the issue.

    Naresh

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    • Former Member Former Member

      Hi all,

      we solved the issue.

      With Data Services Job Server version 14.1.1.284 (on Windows Server 2008 R2) and Designer 32bit version 14.1.1.210 (on Windows XP) the Job Server record in AL_MACHINE_INFO needs to be fully qualified (machine_name.domain_name).

      With Designer 64bit (on Windows 7) the connection is established also without the full domain name.

      Maybe a bug? The lack of communication seems to be (by telnet test) from Job Server back to Designer and not from Designer to the Job Server, so what's the relationship with AL_MACHINE_INFO information?

      Hope this help

      Thank you

      Armando

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    Former Member
    May 10, 2016 at 01:39 PM

    Still I am getting the same issue i have SAP BODS 4.2.3 .549 in 64 bit Windos server

    Client having same version in win64

    I have read through all the previous posts of users that were having this error pop up and I tried all those suggestions and I am still not able to get a job running from a remote connection through the comm port. Here is what I have done:

    1. Verified on the physical server that the AL_* jobs are running
    2. Verified that the Business Objects Data Services services is running
    3. Successfully ran a job ON the physical server
    4. Confirmed port 3500 is allowed on the server
    5. Confirmed that DS program is a firewall exception on both the server and the remote computer

    Could really use some help figuring out what is apparently not running.

    Add comment
    10|10000 characters needed characters exceeded

    • Former Member

      Two way communication is required for working of job server on client machine. Please check with your network team whether port 3500 is opened for bi-directional communication or not.Means your client and server should communicate with each other.