We are currently using Access Enforcer 5.3.
When I try to request access through AE, On clicking "Request Access", on the home screen, and on entering user id, I am facing the error "User credentials not valid". But my id exists in the SAP system, Which is the user data source.
I have logged in successfully in the past and no recent changes to my user master record.
Could you please tell me what is causing this problem?
Thanks in advance,