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Blank Screen on Information Steward Logon

Dec 27, 2016 at 11:00 AM

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Former Member

Hi all,

I am running Information Steward 4.2 Sp8 on a SuSE machine. Installation and repository creation were successful with no errors.

When I open up the URL for Information Steward I get a basic screen with no content and a null: Administrator at the top left hand side.

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2 Answers

Aasavari Bhave
Jan 10, 2017 at 07:11 PM
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Try:

1. Stop tomcat.

2. Delete BOE folder from tomcat/work/catalina/localhost

3. start tomcat, wait for few minute till server is up and running ok and then test.

If the above does not work, check ICC.ApplicationService log in sap_bobj\logging or InformationSteward/mm/log

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Former Member Jan 12, 2017 at 10:00 PM
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Can you try:

1. Stop tomcat/ CMS services and start it agin..

2. Logout IS and log in again...

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