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Former Member
Mar 18, 2012 at 05:57 PM

Error when submitting access Request

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Hi GRC gurus

Our client requires approval of access requests to be done based on combination of company and functional area. So I have used BRF+ rules to create Initiator and Agent rules and then activated the rule IDs. Then I have added the Initiator and Agent rule IDs to the MSMP workflw, created the approval agents by assigning them to the Agent rule ID, created paths and assigned the rule result values to the paths. Then generated a new version of the MSMP workflow configuration.

But when I am submitting an access request , I am getting an error mesage"Item '0001' resulted to ''; cannot resolve path; check routing mapping. Request submit failed; error in MSMP submit method.

I checked the route mapping. It seems to be correct.I had assigned the rule result values to the Path IDs(same name as the rule results value).

If you have any suggestions please reply at the earliest.

Thanks in advance.