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Former Member

user getting locked in solution manager

Hi,

Our admin user getting locked in solution manager daily.  Checked all RFC's in solman and other systems but this Id is not used in SM59.

In SM21 -> User SAPADMIN locked due to incorrect logon 

and logon terminal it is showing terminal name SOLMAN only (our solution manager hostname)

Regards

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4 Answers

  • Mar 19, 2012 at 02:18 AM

    Hi,

    Are you able to get any information from SUIM change document for the user.

    if you knw the user is getting locked as soon as you unlocking every time, activate st01 for the user, and check which is trying to lock the user

    And go to st03n and check any reports running with the user id, using user profile.

    Thanks

    Jansi

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    • Former Member Former Member

      HI James,

      By any chance did you change your SAPADMIN password recently and forgot to update in Landscape fetch job,This may be causing the issue.

      I had same problem with J2ee_admin it's keep getting locked in my system and when i see the canceled jobs LMDB job getting failed and in the logs it says using RFC LMDB_syncDEST,when do the connection test it was asking credentials then i changed the new password for j2ee_admin there.everything working fine.

      Regards

      Janakiram

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    Former Member
    Mar 18, 2012 at 08:40 AM

    HI James

    please check canceled jobs

    maybe the user run job that try to connect to SLD or else

    besr regards

    Naor Shalom

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    Former Member
    Mar 18, 2012 at 11:08 AM

    Hi,

    I have an instant solution or avoiding the user getting locked.

    Change the user tyoe to SYSTEM and unlock it.

    Regards,

    Venkata S Pagolu

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  • Mar 18, 2012 at 07:58 PM

    Hello,

    I suggest you to check if the user SAPADMIN has been used in the following locations:

    1) 'Basic Configuration' step '2.3 Set UP Credentials', check the user provided there,

    2) 'Managed System Configuration' of the Solman system, check in the step 'Enter System Parameters' the administrator users.

    Update the credentials for the user and run the required activities again.

    BR,
    Allam

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