Vendor Warranty Processing

[Former Member]

Hi PM/EAM Guru's,

In our current project, the customer would like to explore using SAP Warranty so that they can track their warranty processing. They would like to use the system to track and process their vendor warranty claims whenever a material/equipment fails that is still under vendor/manufacturer warranty. Has applied/implemented similar process? Can you share to me the flow and how SAP is used end to end?

Thanks in advance.

Regards,

ebyanzon

[rakesh_mane]

Hello

Please refer the below thread

http://scn.sap.com/message/13160333#13160333

Regards,

Rakesh

[former_member214626]

Hi Elmer ,

My client also wants the same functionality in SAP . If you have any documents or links please share .

Regards

PM

[Former Member]

Hi Elmer,

You can find the documentation in SAP help: http://help.sap.com/saphelp_erp60_sp/helpdata/en/7a/5ef037f1d6b302e10000009b38f889/frameset.htm

We would also like to use SAP warranty handling, but we are looking for a possibility to record warranty time in info records, so that we are able to manage different warranty periods per material and vendor. This warranty information should be transferred to the purchase order line item, where it can be adapted for the singel P/O transaction. At the time of goods receipt, the warranty information should be transferred to individual equipments.

Do you have any hints on that?

Regards,

Gerald

[Former Member]

Please check the process Warranty Claim processing. There are many links available for SAP threads / SAP help.