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Facing problem in Bill correction from CRM 7.0

When i try do a bill correction from CRM its throwing error -reversal reason is not maintained in transaction EABILCORR . Please help

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1 Answer

  • Mar 16, 2012 at 07:34 PM

    Hi,

    Check your IS-U configuration "Maintain Bill Correction Control". Its in the Billing Execution->Billing Reversal IMG path.

    Here ensure that the Invoicing and Billing reversal reasons are actually valid (they have to be chosen from the proposed reasons).

    There are 2 tabs in this config. The one that affects CRM is the Remote function call config.

    I hope this helps.

    Regards,

    Ivor M.

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