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Former Member
Mar 15, 2012 at 09:09 AM

Tax exempt items getting tax added in sales orders


Hi there,

Not sure if I'm missing something obvious but I have a customer who sells a number of items that are exempt from Tax (VAT). These items have a TAX Code of X0 (0%) exempt under the Sales Data tab in the item master data record.

For some reason when they create a sales order with these items, tax is still being added to the item(s)

Can anyone please advise?


Steve Lowery