Skip to Content
avatar image
Former Member

FireFighter Controller Email Notification Not Working

My Access control 10 (GRCFND_A V1000 0007) application is on SAP EHP 2 for SAP NetWeaver 7.0 (SAP_BASIS-702 0009).

Requirement: Controller should get the email notification on Firefighter Logon. Send FF log as well.

Have created controller and mentioned correct email ID in SU01. Communication method is set to Email.

Configuration Parameters:

4000    1                      Application type

4002    YES                Send Email Immediately

4003    YES                Retrieve Change Log

4004    YES                Retrieve System log

4005    YES                Retrieve Audit log

4007    YES                Send Log Report Execution Notification Immediately

4008    YES                Send FirefightId Login Notification

4010    Z_C.GRC_SPM_FFIDFirefighter ID role name

Firefighter is working as anticipated.Firefighter can logon to remote system through GRC_SPM transactions and can complete the activities in remote system.

FireFighter Log Synch job also fills the required tables GRACFFLOG etc.

FireFighter Workflow Synch is executed on regular intervals.

Basis suggests that they have configured SCOT email properly.

But controller is not getting any emails on Firefighter.

Have I missed anything in configuration. kindly assist if you have faced similar issue.

Thanks

ARD

Add comment
10|10000 characters needed characters exceeded

  • Get RSS Feed

3 Answers

  • Best Answer
    avatar image
    Former Member
    Mar 30, 2012 at 01:20 PM

    Solution to this issue.

    We need to maintain Paramater 4009 - Log Report Execution Notification to YES

    Thanks

    ARD

    Add comment
    10|10000 characters needed characters exceeded

  • avatar image
    Former Member
    Mar 14, 2012 at 03:35 PM

    Hi,

    When you add controller in the NWBC, make sure it will pull and show e-mail ID also. If it doesnt there is a problem picking the mail-id.

    Also make sure controller is assigned to the respective firefighter.

    Regards,

    Ajesh.

    Add comment
    10|10000 characters needed characters exceeded

    • Former Member Former Member

      Hi Ajesh,

      Thanks. But we do not have any source system configured.

      We need to configure parameter - 1113.

      After setting config parameter 1113, Logon notification seem to be working.

      thanks

      ARD

  • avatar image
    Former Member
    Mar 16, 2012 at 01:36 PM

    Is the controller receiving notification of the FF Session being used? We had an issue where the log on notification is received, but the log review would not get sent to the controller on a regular basis (regardless of all the necessary set up). Try Executing the Workflow sync job every few minutes for a particular system and see if it works, as it seemed this resolved our issue.

    Add comment
    10|10000 characters needed characters exceeded