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Former Member

BI 4.2 SP2 WebI time out in 10 mins issue

Hi All,

I believe the issue mentioned in note 2366194 and 2369088 have been addressed with the release of patch 2 in end nov 2016. Have any one tried applying it and that resolves this issue?


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2 Answers

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    Former Member
    Dec 27, 2016 at 06:52 AM

    Hi there,

    we are using BI4.2 SP2 patch1, don't see any webi timeout issue so far. we are planning go for patch 7 due to few issues seen so far (total 5 issues :-))

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  • Dec 28, 2016 at 03:02 PM

    Hi Palaniappan,

    I think you mean 4.2 SP3 - Patch 2,

    Yes I have tested, and the problem with 10 min timeout is no longer present.

    Please note the Additional Information in Note 2366194.

    Additional Information:

    For documents that were created or edited and saved in a BI 4.2 Support Pack 03 and/or SP03 Patch 3.1 environment that still show the issue after the fix is installed, perform the following steps:

    1. Open the document in any editor in Design mode

    2. Click the Data Access tab, then the Edit button to edit the query

    3. In the Query Panel, click the "View Script" button

    4. In the Query Script viewer, select "Use custom query script"

    5. Then select "Use the query script generated by your query"

    6. Answer "Yes" when prompted to answer the question "Do you want to restore the script generated by your query?"

    7. Close the "Query Script Viewer" window

    8. Click "Run Query" to refresh the document

    9. Save the document


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