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Former Member

problem communication between service desk and webdispatcher

Dear all,

I'm trying to configure the service desk and myself webdispatcher and

allows communication with SolMan successfully but I can only see java

stack services running on port 50000 but the abap stack found in the

transaction SICF running on port 8000 I can not see.

So my question is how I can access the services of SolMan published in

the transaction SICF through webdispatcher?

Please could I help?

Thank you very much

Best Regards

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3 Answers

  • Mar 09, 2012 at 07:44 AM

    Hi,

    You can access all the solution manager services by workcenter is it?

    the corresponding sicf servicess are

    /sap/bc/webdynpro/sap/ags_workcenter

    But you need to have the respective roles and auth needs to be assigned,

    Please check

    Thanks

    Jansi

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    Former Member
    Mar 09, 2012 at 10:09 AM

    Hi,

    Please review all steps of the documentation "Configuration

    Service Desk for VAR SAP Solution Manager 7.0 EhP1 ST 400

    September 2009"

    Direct link is

    http://service.sap.

    com/~form/sapnet?_SHORTKEY=00200797470000089947&_OBJECT=0110003587000006

    12312009

    At section

    "3.4 Service Desk/Work Center - Assigning Attributes to Roles"

    Maintain the roles as the pictures show figures 20 and 21.

    Also please check note 834534.

    Thanks

    regards,

    Vikram

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    Former Member
    Mar 09, 2012 at 01:42 PM

    Dear all,

    are running perfectly my SICF services on port 8000 and 50000 of java by my ms / http_port is the 8101 thing is that I only web dispatcher detects the java stack detects I abap stack thus I can access any service that runs on port 50000 but after running on port 8000 which are the abap did not arrive by the webdisp because it is not detecting my abap stack.

    I noticed that when entering the url http://ServidorDeSolman:8101/msgserver/text/logon get this result:

    version 1.0

    J2EE4070400

    J2EE ServidorDeSolman 50000 LB=1

    J2EES ServidorDeSolman 50001 LB=1

    P4 ServidorDeSolman 50004 LB=1

    P4S ServidorDeSolman 50006 LB=1

    P4HTTP ServidorDeSolman 50005 LB=1

    JC_MIASRV00_LCS_00

    ServidorDeSolman 50018

    As we can see only the stack info throws java and java ports but does not provide the info in the ABAP stack.

    Also for the webdisp perform this test via command line in the cmd:

    C:\usr\sap\WEB\SYS\profile>sapwebdisp -checkconfig pf=WEB_W02_MIASRV00

    Checking SAP Web Dispatcher Configuration

    =========================================

    maximum number of sockets supported on this host: 8192

    Server info will be retrieved from host: ServidorDeSolman:8101 with protocol: http

    Checking connection to message server...OK

    Retrieving server info from message server...OK

    Message Server instance list

    ----


    --
    +

    +
    --


    +

    instance name hostname HTTP port HTTPS port

    ----


    --
    +

    +
    --


    +

    J2EE4070400 ServidorDeSolman 50000 50001

    ----


    --
    +

    +
    --


    +

    Checking ABAP servers with URL "/sap/public/icman/ping":

    No server group "!DIAG" defined

    Checking J2EE servers with URL "/index.html":

    Checking J2EE server http://ServidorDeSolman:50000...OK

    Web Dispatcher configuration for J2EE only system: No server group !DIAG defined

    On double stack systems, configure Web Dispatcher to access Message Server of SAP Web AS ABAP

    It seems that I must add some parameters on the webdisp indicating that the system is dual stack but really I have no idea if the problem is that what would be the parameter.

    Any idea that can be done?

    Thank you very much for the help

    Best Regards

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