SRM 7 Offline Approvals

Hi all,

We will be upgrading to SRM7 from SRM4 and would like to enable the outlook offline approval links in the email notification of cart.

I can get the email generated by the links will not be enabled, can anyone give some insight?

Also, once enabled I read that once clicked it will present a form for the end user to click send, is there anyway without customizing this to have the offline email immediately send without having to click send ?

Thanks all,

Robert