cancel
Showing results for 
Search instead for 
Did you mean: 

ESS/MSS BP 1.50 - Issue with alternative language

Phil_Southall
Explorer
0 Kudos

Hi

We're implementing ESS/MSS WDA and have an issue with trying to use different languages.

The French language is installed and we have applied the patch for MSS Add-On 1.0 (as per oss note 1608232 - Missing translations), but when logging in to the portal although the mian internet explorer page is all in French, aspects of the SAP content are showing in French, some in German and other bits in English.

For example, the main menu down the left is all French (i.e. 'Team' says ''Equipe'), the team calendar heading says 'Teamkalender' (German)', the months are showing in French (i.e. Janvier, Fevrier etc) and the performance management iView opens in a mixture of German and English.

We have looked at the portal translations functionality, but if we add an iView to the translation worklist it shows nothing to translate?

We were under the expectation that providing the user accounts were setup as French and the language was installed, the iViews should automatically translate as per the users logon preferences?

Has anyone come across issues similar to this before or able to point us in the right direction as to what we may be missing?

Thank you

Regards

Phil

Accepted Solutions (1)

Accepted Solutions (1)

siddharthrajora
Product and Topic Expert
Product and Topic Expert
0 Kudos

If you installed SP00 of BP MSS Add-On 1.0 before release of the patch,

please apply the patched SP00 again from SAP Service Market Place.

Path to download the patch:

http://service.sap.com/swdc Support Packages and Patches-> A-Z Index->

Click on Index M-> MSS ADD-ON-> MSS ADD-ON 1.0-> Comprised Software

Component Versions-> BP MSS ADDON 1.0-> #OS independent.

Download the patch for BP MSS ADDON 1.0.

have you applied this patch as explained in the note?

yes if you refresh or delete the cache in SHMM, it should work

Answers (2)

Answers (2)

Phil_Southall
Explorer
0 Kudos

Hi Siddarth

Update to my previous note...

One of our other basis team members had used SHMM before and has now deleted the cache. Unfortunately though this has not resolved the issue?

Is there anything that you can think of that we should check?

Thank you

Regards

Phil

Phil_Southall
Explorer
0 Kudos

Hi Siddharth

Thank you for your reply, very much appreciated

We applied the initial BPMSSADDON when the portal was initially setup in mid February and applied the patch as per the note on Monday this week (5th March). I believe this means that we applied both in the correct order/timing and don't need to re-apply the patch?

I've had a look in SHMM and am not familiar with what to do within this transaction? I have clicked refresh but this has not resolved the issue.

I am wary of deleting anything without really knowing what I'm doing so have asked a basis colleague who has suggested a re-boot of the system as an alternative to doing anything in SHMM?

Would a re-boot potentially work?

If not, are there specific actions we should do in SHMM?

We have the following areas shown:

CL_ICF_SHM_AREA

CL_SRT_WSP_RT_SHM_AREA

CL_ESH_CA_SHARED_OBJECTS_AREA

CL_WDR_CONF_APPL_SHM

CLUR_NW7_MESSAGE_AREA

CL_WDR_CFG_COMP_SHM

CL_WDR_GLOBAL_TASK_AREA

I can see under the 'Areas' dropdown that we can 'Delete system-wdie' but as I mention above I am obviously slightly wary of clicking this in case it can cause issues elsewhere?

Thank you

Phil

siddharthrajora
Product and Topic Expert
Product and Topic Expert
0 Kudos

i would recommend you to raise ticket to SAP, so that we can access your system

cause you folllowed correct steps in installing!

Phil_Southall
Explorer
0 Kudos

Thanks Siddarth, we currently have a call logged.

Cheers

Phil