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Communication error occurred when trying to connect to server

Hi All,

I have a problem while trying to create a new session fron Information design tool of bo 4.0.

Failing to connect to the server from the client tools, but able to logon to CMC and launchpad.

Error message:

. Failed to log on host "insapbsobj01:7400", user "Administrator", com.crystaldecisions.sdk.exception.SDKException$OCAFramework: Communication error occurred when trying to connect to server insapbsobj01:7400 (FWM 01009)

. Cause:com.crystaldecisions.enterprise.ocaframework.OCAFrameworkException$CommunicationError: Communication error occurred when trying to connect to server insapbsobj01:7400 (FWM 01009)

. Cause:com.crystaldecisions.thirdparty.org.omg.CORBA.TRANSIENT: attempt to establish connection failed: java.net.ConnectException: Connection timed out: connect minor code: 0x4f4f0001 completed: No

. Detail:Communication error occurred when trying to connect to server insapbsobj01:7400 (FWM 01009) attempt to establish connection failed: java.net.ConnectException: Connection timed out: connect

Detail:Communication error occurred when trying to connect to server insapbsobj01:7400 (FWM 01009) attempt to establish connection failed: java.net.ConnectException: Connection timed out: connect

@ Sri

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1 Answer

  • Best Answer
    Mar 05, 2012 at 03:08 PM

    Hi

    It looks like a network connection issue. Is there a firewall between the BI4 server and IDT?

    If yes please look at the manuals which describe what ports to open and configure BI4

    Regards

    Roland

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    • Hi Ashok

      I don't think it is the same issue. If your colleague can login than that means that the firewall ports are opened already. Try a telnet to the CMS port, I suppose that will fail. You need to find out why (network), or is it simply the wrong port number?

      You mention with what client tools your colleague can login but not which one you use?

      Regards

      Roland