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Former Member
Mar 05, 2012 at 10:06 AM

Internal order number not present in debit memo request in External billing

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Hi Experts,

We are working on external billing in CRM and have single object controlling configured. I am trying to create a Debit Memo Request in ECC from a confirmation in CRM. This confirmation is created as a follow-up to the service order. The debit memo request is getting created once the confirmation is completed but it does not have a reference of the internal order and hence on billing, the revenue is not getting posted to the internal order. Could you suggest if there is some setting required in CRM to link the internal order to the Debit Memo Request?

Thanks in advance