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Rejection of cash sales

Former Member
0 Kudos

Hi,

I would like to know where is the control for greying out reason for rejection after delivery is created. When users create a standard order and delivery is saved, the reason for rejection in the sales order cannot be edited. However in the case of cash sales, the users can go back and give a reason for rejection even though the delivery is saved and PGI done. Where and how can this be controlled?

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Answers (1)

Answers (1)

Former Member
0 Kudos

Hi,

Any ideas yet?

Former Member
0 Kudos

Hi,

I found the answer after some searching. The control is at the item category level-billing relevance

Former Member
0 Kudos

Hello Nayef,

I tried searching the Billing relevance in Item Category level but could not find an appropriate selection.

Can you please suggest which option needs to be selected for greying out the reason for rejection?

Thanks and regards,

Rohan Gudavalli.

Lakshmipathi
Active Contributor
0 Kudos

You can try with B but if your scenario is delivery related billing, then I am not sure whether this will work.

G. Lakshmipathi