One Customer two Sales area

[Former Member]

Dear Gurus,

my client is uploading file through BDC to create sales order.

In that Zprogram one sales area hard coded but some of the customer have two sales areas

including the hard coded one also means two customer records.

now customer who is having 2 sales areas are not creating the sales order

how can i rectify this to get the sales order for the two sales area customer

regards,

satya

[Former Member]

Dear All,

Thanks for reply

In that Zprogram one sales area hard coded, dats y other sales area customers not generating sales order.

Thanks

Satya

[former_member209761]

Dear satya ,

The solution is as mentioned by Ramki and Anupa.

If there are 2 sales areas for a customer, system will not by default chose the sales area, but asks the user to select it.

Since its BDC, that selection option will be most probably bypassed and since there is no input, program will exit.

Hence you may mention the sales area also in the input file.

Thanks & Regards,

Hegal K Charles

[Former Member]

I think, when creating sales order with BDC in background, may be for this customer, system asks to select the sales area, in back ground it not possible may here system no able to process further. As our freind suggested, you need to mention sales area in upload file or hard code one sales area in you Z program.

[Former Member]

Hi,

In the VA01 screen you need to pass the correct sales area for the sales order. If you do it in the VA01 initial screen, then there will not be any issue later when you go in to the screen to add the customer.

Best regards,

Anupa

[Former Member]

Dear Anupa,

we are using Zprogram means BDC not standard tcode.

Sales area Hard coded means we can't change

Thanks

Satya

[bsivasankarreddy_reddy]

hi

please check the customer data , go to xd03,or xd02, here you enter the you customer master and click on tab

customer's sales area s tab , then system sows, available sales area for this customer ,

please try this

other wise block the particular sales area wise go to xd05, enter your sale area

Edited by: bojjasivasankarreddy on Feb 29, 2012 2:50 PM

[Former Member]

Hi,

Yes, I understand. The BDC, which is used in your Z program has to be recorded first using standard transactions. Therefore please ask developer to remove the hard coding in the Z program. Let the input file has the sales area to be used for the sales order.

Then your problem is solved!

Best regards,

Anupa