Print Preview not working on Smartform

Hello

I am getting a curious error. When i do a print preview on a smartform, then on some computers it does not work and all I see is a blank screen.

Its definitely not the way the smartform was setup as in the majority of pc's the document is displayed. Its only happening on a few pc's. I have checked the version of internet explorer as well as Java edition. Is there anything else I need to check.

Many thanks

Regards

muneeb