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Unable to connect to SAP BW server Incomplete logon data.. (WIS 10901)

Hello,

As you all know, this is very familiar error and I have went thru all the forums in the SDN and SAP OSS notes but still unable to fix the issue and hoping you experts can help me in fixing this.

Environment - Win 2008 R2, BOBJ Xi 3.1 FP 3.6, oracle 11

We have configured WinAD and working for InfoView however when we refresh the WEBI Report we are getting the error as below.

In CMC-->Authentication --> SAP --> enabled SNC, provided the service name and also in Windows AD -- provided the right SPN in Authentication option.

We are using SPN name called SERVICEBO in CMC Authentication and user with same name has been created in SAP and added SNC and assigned roles. Role Import able to import the roles in SAP Authentication.

when we refresh the WEBI Report we are getting the error as below.

com.businessobjects.rebean.wi.ServerException: A database error occured. The database error text is: Unable to connect to SAP BW server Incomplete logon data.. (WIS 10901)

at com.businessobjects.rebean.wi.REFactory.createSimpleServerException(Unknown Source)

at com.businessobjects.wp.om.OMFactory.createServerException(Unknown Source)

at com.businessobjects.rebean.wi.occa.OccaDocumentComAdapter.handleDocLoadError(Unknown Source)

at com.businessobjects.rebean.wi.occa.OccaDocumentComAdapter.documentLoadingError(Unknown Source)

at com.businessobjects.wp.xml.XMLLovLoader.load(Unknown Source)

at com.businessobjects.rebean.wi.occa.OccaDocumentComAdapter.getListOfValues(Unknown Source)

at com.businessobjects.rebean.wi.LovImpl.getBatchNames(Unknown Source)

at com.businessobjects.adv_ivcdzview.Prompts.getBatchLOV(Unknown Source)

at org.apache.jsp.viewers.cdz_005fadv.processRefreshLOV_jsp._jspService(processRefreshLOV_jsp.java:355)

at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)

at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:334)

at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:314)

at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:264)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

at com.businessobjects.webutil.websessiontimeout.WebSessionTimeoutFilter.doFilter(WebSessionTimeoutFilter.java:161)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

at com.businessobjects.adv_ivcdzview.SetCharacterEncodingFilter.doFilter(Unknown Source)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)

at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)

at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664)

at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)

at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)

at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)

at java.lang.Thread.run(Thread.java:595)

Please suggest what can be done.

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1 Answer

  • Best Answer
    Feb 29, 2012 at 02:09 PM

    Hi,

    you mentioned that you have configured SNC but I would like to clarify a couple of items on the SNC configuration here:

    - when you talk about the SNC configuration are you referring to a client side SNC authentication or a server side SNC authentication ?

    - which parts have been configured on the BW Server ?

    - which parts have been configured on the SAP BUsinessObjects server ?

    - has the SAP Authentication for the BW system been configured and roles / users have been imported on the SAP BusinessObjects server ?

    regards

    Ingo Hilgefort

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