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Former Member
Feb 28, 2012 at 01:11 PM

Repair order created from service notification IW52

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Hi,

I am currently using the notification action box to create a repair order. When the repair order is generated the line item category is prevented from being changed. If i create the same repair order type independantly the item cat is changeable as you would expect. The repair order material is normally chrageable and therefore does not give me a problem, however, when we decide to complete the repair 'Free Of Charge' then we have a problem. The function module used in the action box config is QM06_FM_TASK_RMA_ORDER_CREATE...any ideas what might be causing this?

Thanks

Ian