User Id gets locked while using time sheet

[Former Member]

Hi,

I have web enabled the the transaction (cat2)to enter timesheet and am displaying it in SAP Portal.

The problem is that when a user clicks on a link "Time sheet", this click in turn calls the transaction cat2 through ITS.Now while the page from ITS gets loaded, if it takes 10 seconds to load this page and the user clicks on the Time sheet link twice, the personal number which which the user ID is linked to gets locked in R/3.

Now I have to manually go to sm12 in R/3 to release the lock.

This is causing a lot of problems for our users to fill in their time sheet.

Any ideas, any help.

Thanks in advance.

Vivek

[derekvincent]

Vivek, you can but the dissconnect on close in your global.srvc file and it will affect the webgui session as well.

D.

[Former Member]

Hi Derek,

I have added dissconnect on close in my global.srvc and when closing the browser window I am still locking my personnel id in R/3.

This tells that we still have an issue when you are running mixed protocol (https + http).

Let me know if anyone of you resolved this issue.

Thanks

-Kurien

[Former Member]

Hi Vivek,

Did you resolve your locking issue? I got the same problem for one of my production user. I am running EP 6.0 SP9 on Windows 2003.

Thanks

-Kurien

[Former Member]

Hi Kurien,

No i have not been able to resolve this. I have raised an OSS note , lets see what SAP says.

Meanwhile if you get a solution for this please let me know.

Thanks,

Vivek

[Former Member]

Hi Vivek,

SAP have a solution for this problem. Add a parameter ~disconnectonclose=1 to your ITS instance service for the catw.srvc

This will only work if Portal and ITS are in the same domain and they both should run on the same protocol (HTTPS or HTTP), it does not work for me as my environment does not match. See OSS note 596698 and 549694 which talks about the issue we are having.

-Kurien

[Former Member]

Hi Kurien,

Thanks for your help.

But I am not using CATW service, I am directly web enabling the transaction CAT2 to the users.

Any idea How can I control personal no locking in it ?

Or else, any idea how can I convert CAT2 as a ITS service, meaning publish the service for CAT2 in the ITS and then add the revalent parameters.

Regards,

Vivek

[suresh_datti]

Hi,

We did have the same issue & inserted a 'wait screen' that essentially forces the user to wait while the page loads.. occasionally we still have some users getting locked.. but as you said.. manual deletion is the only way out.. Did you try using the CATW Internet service instead of CAT2?

Suresh Datti

[Former Member]

Hi Suresh,

No we have not yet tried the CATW time sheet. CATW does not serve our purpose, since we need to do some more customizations in it.

Can you please let me know how did you manage to put the wait screen for the Time sheet users ?

Where do I need to do the changes, i assume it would be on the ITS end ?

Thanks,

Vivek

[suresh_datti]

Hi Vivek,

It was done by our Portal team.. but not on the ITS.. it is a loading css that pops up before the actual time sheet is displayed..

Suresh Datti

[Former Member]

Hi Suresh,

Can you please ask any of your Portal team member, let me know how did they achieve this.

Thank you so much for your help.

Regards,

Vivek

[former_member194198]

We had a number of locking problems on a number of ESS components as the user moved around from one component to the next. We found a solution on OSS (service.sap.com). There was an OSS note that the basis guys applied that relived the problems.

[Former Member]

Check out this,

[Former Member]

Hi all,

Thanks for the feedback.

But I dont have a problem , when I move around my ITS components. Infact I am not using an ITS component for time sheet. I am using webgui for html for transaction CAT2. When i move aroung Portal pages the lock release is OK.

The problem happens , say I click on the time sheet and during the process of the time sheet screen being loaded, i click on Time sheet again, the user ID gets locked in R/3.

Regards,

Vivek