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Former Member
Feb 28, 2012 at 12:09 PM

USER_AUTH_FAILED User Account for logon id Guest not found

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Hello Colleagues,

I configured Enterprise portal to LDAP ( Microsoft AD ). But Portal is not coming and ended with the error..

USER_AUTH_FAILED User account for login id Guest not found.

I followed the note 956867 and changed ume.login.guest_user.uniqueid user id to my ID and tried , still not possible.

Again changed to Administrator , still not possible.

Please see the below log from default trace..

1.5 #0050562D3134001400000006000003500004BA04EBAEE055#1330430203571#com.sap.engine.services.userstore##com.sap.engine.services.userstore.UserContext.<init>(UserContextSpi, Properties)#####-0##SAPEngine_System_Thread[impl:5]_17##0#0#Fatal#1#/System/Security#Plain###Can not instantiate UserContext with given properties.#

#1.5 #0050562D3134001400000007000003500004BA04EBAEF7E5#1330430203572#com.sap.engine.services.userstore##com.sap.engine.services.userstore.UserContext.<init>(UserContextSpi, Properties)#####-0##SAPEngine_System_Thread[impl:5]_17##0#0#Fatal##Java###Can not instantiate UserContext with given properties.

[EXCEPTION]

#1#com.sap.security.core.server.userstore.UserstoreException: Anonymous user configuration corrupt at com.sap.security.core.server.userstore.UserContextUME.enginePropertiesChanged(UserContextUME.java:838) at com.sap.engine.services.security.userstore.context.UserContext.<init>(UserContext.java:53) at com.sap.engine.services.security.server.UserStoreImpl.<init>(UserStoreImpl.java:139) at com.sap.engine.services.security.server.UserStoreFactoryCache.registerUserStore(UserStoreFactoryCache.java:142) at com.sap.engine.services.security.server.UserStoreFactoryImpl.<init>(UserStoreFactoryImpl.java:62) at com.sap.engine.services.security.userstore.UserStoreService.<init>(UserStoreService.java:51) at com.sap.engine.services.security.server.SecurityContextImpl.getUserStoreContext(SecurityContextImpl.java:213) at com.sap.engine.services.security.server.jaas.LoginModuleHelperImpl.update(LoginModuleHelperImpl.java:415) at com.sap.engine.services.security.server.jaas.LoginModuleHelperImpl.<init>(LoginModuleHelperImpl.java:84) at com.sap.engine.services.security.server.SecurityContextImpl.<init>(SecurityContextImpl.java:58) at com.sap.engine.services.security.SecurityServerFrame.start(SecurityServerFrame.java:147) at com.sap.engine.core.service630.container.ServiceRunner.startApplicationServiceFrame(ServiceRunner.java:214) at com.sap.engine.core.service630.container.ServiceRunner.run(ServiceRunner.java:144) at com.sap.engine.frame.core.thread.Task.run(Task.java:64) at com.sap.engine.core.thread.impl5.SingleThread.execute(SingleThread.java:83) at com.sap.engine.core.thread.impl5.SingleThread.run(SingleThread.java:156) Caused by: com.sap.security.api.UMException: Cannot find first configured anonymous user: Administrator: USER_AUTH_FAILED: User account for logonid "Administrator" not found! at com.sap.security.core.logon.imp.AnonymousUser.initialize(AnonymousUser.java:86) at com.sap.security.core.logon.imp.AnonymousUser.getAnonymousUser(AnonymousUser.java:190) at com.sap.security.core.server.userstore.UserContextUME.enginePropertiesChanged(UserContextUME.java:833) ... 15 more # #1.5 #0050562D3134001400000009000003500004BA04EBAF31C9#1330430203593#com.sap.engine.services.security##com.sap.engine.services.security#####-0##SAPEngine_System_Thread[impl:5]_17##0#0#Error#1#/System/Security#Java#security_0001##Unexpected exception:## #1.5 #0050562D313400140000000A000003500004BA04EBAF3349#1330430203593#com.sap.engine.services.security##com.sap.engine.services.security#####-0##SAPEngine_System_Thread[impl:5]_17##0#0#Error#1#/System/Audit#Java###Exception #1#com.sap.engine.services.security.exceptions.SecurityServiceException: Unexpected exception:

at com.sap.engine.services.security.SecurityServerFrame.start(SecurityServerFrame.java:194)

at com.sap.engine.core.service630.container.ServiceRunner.startApplicationServiceFrame(ServiceRunner.java:214)

at com.sap.engine.core.service630.container.ServiceRunner.run(ServiceRunner.java:144)

at com.sap.engine.frame.core.thread.Task.run(Task.java:64)

at com.sap.engine.core.thread.impl5.SingleThread.execute(SingleThread.java:83)

at com.sap.engine.core.thread.impl5.SingleThread.run(SingleThread.java:156)

Caused by: com.sap.engine.services.security.exceptions.BaseSecurityException: No active userstore is set.

at com.sap.engine.services.security.server.UserStoreFactoryImpl.getActiveUserStore(UserStoreFactoryImpl.java:80)

at com.sap.engine.services.security.server.jaas.LoginModuleHelperImpl.update(LoginModuleHelperImpl.java:415)

at com.sap.engine.services.security.server.jaas.LoginModuleHelperImpl.<init>(LoginModuleHelperImpl.java:84)

at com.sap.engine.services.security.server.SecurityContextImpl.<init>(SecurityContextImpl.java:58)

at com.sap.engine.services.security.SecurityServerFrame.start(SecurityServerFrame.java:147)

I dont understand what is causing the issue.

I reverted all the settings to default , it worked fine and portal can be started. But when i try to connect to LDAP, Its not starting.

This became show stopper, please provide a solution.

Edited by: Venkata Kasi G on Feb 28, 2012 1:10 PM