Returns Policy - Number of days

[Former Member]

Hi All,

I am testing a condition where the number of days in the returns policy should be visible in the returns sales order document.

Could anyone please let me as to where I can find the number of days in the Returns Sales order within which the customer is expected to return the products?

Also, please mention the condition type in SAP SD in which I can configure the number of days for return.

Many Thanks,

Shilpa

[former_member209761]

Dear Shilpa,

I am testing a condition where the number of days in the returns policy should be visible in the returns sales order document.

I Hope there is no return 'policy' mapped in SAP.

Hence give us more input on how the return date is calculated for each order.

i.e, is it fixed for all the customers/materials?

Could anyone please let me as to where I can find the number of days in the Returns Sales order within which the customer is expected to return the products?

Without mapping the process, you will not find the number of days in the return sales order.

Also, please mention the condition type in SAP SD in which I can configure the number of days for return.

Do you mean pricing Condition type ? if so, whats the relevance in this scenario.

It would be great if you can just tell whats already mapped in your SAP and Whats the requirement in simple sentences.

Thanks & Regards,

Hegal K Charles

[former_member800456]

Hi Shilpa,

You may consider creating a Z-table for the customer and number of days within which Returns has to happen. You may use this to fill a Z-field created in Additional data tab in the Return order.

Regards,

Sridhar

[eduardo_hinojosa]

Hi

Create your own requirement with VOFM and set it in copy rules in tcode VTAA.

I hope this helps you

Regards

Eduardo