I have an issue when trying to use the BSP to externally reconcile the Bank account in the following circumstance.
Incoming payment has been taken the bank adds the fund to the bank and the payment is reconciled within SBO using the BSP.
A few days later, that incoming payment 'bounces' and the bank then takes the funds from the client bank. This entry has already been processed within SBO by 'cancelling' the incoming payment, thereby posting a credit to the bank GL account.
The entry then appears on the client bank statement as an 'Unpaid' entry and the statment is imported into SBO via BSP.
When running the 'posting proposal' SBO does not recongnise the cancellation of the original payment therefore does not find any entries to reconcile it with.
Has anyone come accross this issue before and know of a practical work around
Thanks in advance