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Decrypt Password: Decrypting password failed error code 5

Dec 26, 2016 at 08:45 AM

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Former Member

Hi,

I have seen that in this community others have also received this error and tried to follow below link:

https://archive.sap.com/discussions/thread/3736306

However, there is no direct solution given in any one of these threads. Actually, IDM was working fine and recently we have installed NW AS JAVA. And due to some technical reasons, NW AS JAVA was reinstalled and after that this problem came.

I am unable to identify the areas where this is to be looked into. May any one please help me resolve this issue?

Thanks in advance.

Regards,

Faisal

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Faisal,

This is almost always due to an issue with KEYS.INI. Make sure the same correct version is on all servers using a dispatcher and referenced via NW Admin.

Matt

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3 Answers

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Former Member Dec 26, 2016 at 01:08 PM
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I could generate the Key.in file using IDM console->Action->Add encryption key. But still I am getting the same error.

Please help.

Regards,

Faisal

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Former Member Dec 27, 2016 at 08:02 AM
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Can anybody please help me?

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Former Member Dec 28, 2016 at 06:48 AM
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Followed this note and it resolved my issue.

1321044

Hope this helps.

Regards,

Faisal

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