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SOLMAN7.1 - CI - Installation Error - Role maintenance locked by DDIC

Hi everyone,

we're installing Solution Manager 7.1 in a Enterprise Linux 5 Platform - 64 bits.

When creating the SAPJSF user, the system encounters the following error:

. DIAGNOSIS: For more details see output of log file: Role maintenance locked by DDIC

[System: SOL(001), Message: 5@ 316]).

The complete error comes next. Any idea? I cannot find any reference of the same error occuring anywhere else.

*********

INFO 2012-02-23 11:52:51.455

Working directory changed to /tmp/sapinst_instdir/SOLMAN71/SYSTEM/ORA/DISTRIBUTED/AS/CI.

INFO 2012-02-23 11:52:51.538

Copied file '/tmp/sapinst_instdir/SOLMAN71/SYSTEM/ORA/DISTRIBUTED/AS/CI/abap_parts.xml' to '/tmp/sapinst_instdir/SOLMAN71/SYSTEM/ORA/DISTRIBUTED/AS/CI/abap_parts.1.xml'.

INFO 2012-02-23 11:52:51.917

Execute step createJSF of component |NW_Doublestack_CI|ind|ind|ind|ind|0|0|NW_CI_Instance|ind|ind|ind|ind|12|0|NW_CI_Instance_Doublestack|ind|ind|ind|ind|5|0

INFO 2012-02-23 11:52:53.384

Creating file /tmp/sapinst_instdir/SOLMAN71/SYSTEM/ORA/DISTRIBUTED/AS/CI/UserCheck.jlaunch.

INFO 2012-02-23 11:52:53.389

Creating file /tmp/sapinst_instdir/SOLMAN71/SYSTEM/ORA/DISTRIBUTED/AS/CI/UserCheck.log.

INFO 2012-02-23 11:52:53.494

Output of /usr/sap/SOL/DVEBMGS06/exe/jlaunch UserCheck.jlaunch com.sap.security.tools.UserCheck /tmp/sapinst_instdir/SOLMAN71/SYSTEM/ORA/DISTRIBUTED/AS/CI/install/lib:/tmp/sapin

st_instdir/SOLMAN71/SYSTEM/ORA/DISTRIBUTED/AS/CI/install/sharedlib:/tmp/sapinst_instdir/SOLMAN71/SYSTEM/ORA/DISTRIBUTED/AS/CI/install -c sysnr=06 -c ashost=saperp6app -c client=

001 -c user=DDIC -c XXXXXX -a checkCreate -u SAPJSF -p XXXXXX -r SAP_BC_JSF_COMMUNICATION_RO -user_type system -message_file UserCheck.message is written to the logfile /tmp/sap

inst_instdir/SOLMAN71/SYSTEM/ORA/DISTRIBUTED/AS/CI/UserCheck.log.

WARNING 2012-02-23 11:55:20.409

Execution of the command "/usr/sap/SOL/DVEBMGS06/exe/jlaunch UserCheck.jlaunch com.sap.security.tools.UserCheck /tmp/sapinst_instdir/SOLMAN71/SYSTEM/ORA/DISTRIBUTED/AS/CI/instal

l/lib:/tmp/sapinst_instdir/SOLMAN71/SYSTEM/ORA/DISTRIBUTED/AS/CI/install/sharedlib:/tmp/sapinst_instdir/SOLMAN71/SYSTEM/ORA/DISTRIBUTED/AS/CI/install -c sysnr=06 -c ashost=saper

p6app -c client=001 -c user=DDIC -c XXXXXX -a checkCreate -u SAPJSF -p XXXXXX -r SAP_BC_JSF_COMMUNICATION_RO -user_type system -message_file UserCheck.message" finished with ret

urn code 254. Output:

(CompilerOracle read from file /mnt/SAP/SM/javalibs/sapjvm_4/jre/.hotspot_compiler)

[Thr 1088338240] *** ERROR => JsfGetShmVmci: check failed: sRefs.statAccess > SFI_SMA_NOTINIT [jsfxxsproc.c 439]

Feb 23, 2012 5:52:56 AM Info: User management tool (com.sap.security.tools.UserCheck) called for action "checkCreate"

[Thr 1088338240] *** ERROR => JsfGetShmVmci: check failed: sRefs.statAccess > SFI_SMA_NOTINIT [jsfxxsproc.c 439]

Feb 23, 2012 5:52:56 AM Info: Connected to backend system SOL client 001 as user DDIC

Feb 23, 2012 5:52:58 AM Info: Called for user SAPJSF

Feb 23, 2012 5:53:04 AM Info: Formal password check successful

Feb 23, 2012 5:53:04 AM Info: Will create user SAPJSF

Feb 23, 2012 5:55:15 AM Warning: Error during creation of user SAPJSF. Will remove user again to ensure clean exit state

Feb 23, 2012 5:55:20 AM Error: Exception during execution of the operation

[EXCEPTION]

com.sap.security.tools.UserCheck$DetailException: Role maintenance locked by DDIC

[System: SOL(001), Message: 5@ 316]

at com.sap.security.tools.UserCheck.handleBapiRet2Table(UserCheck.java:1252)

at com.sap.security.tools.UserCheck.createUser(UserCheck.java:1606)

at com.sap.security.tools.UserCheck.main(UserCheck.java:289)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:331)

at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:81)

Feb 23, 2012 5:55:20 AM Info: Leaving with return code -2

INFO 2012-02-23 11:55:20.413

Removed file /tmp/sapinst_instdir/SOLMAN71/SYSTEM/ORA/DISTRIBUTED/AS/CI/dev_UserCheck.

INFO 2012-02-23 11:55:20.415

Removed file /tmp/sapinst_instdir/SOLMAN71/SYSTEM/ORA/DISTRIBUTED/AS/CI/dev_UserCheck.clone.

ERROR 2012-02-23 11:55:20.422

CJS-30197 Role maintenance locked by DDIC

[System: SOL(001), Message: 5@ 316]

. DIAGNOSIS: For more details see output of log file: Role maintenance locked by DDIC

[System: SOL(001), Message: 5@ 316]

ERROR 2012-02-23 11:55:20.762

FCO-00011 The step createJSF with step key |NW_Doublestack_CI|ind|ind|ind|ind|0|0|NW_CI_Instance|ind|ind|ind|ind|12|0|NW_CI_Instance_Doublestack|ind|ind|ind|ind|5|0|createJSF w

as executed with status ERROR ( Last error reported by the step :Role maintenance locked by DDIC

[System: SOL(001), Message: 5@ 316]

. DIAGNOSIS: For more details see output of log file: Role maintenance locked by DDIC

[System: SOL(001), Message: 5@ 316]).

INFO 2012-02-23 11:55:21.296

Creating file /tmp/sapinst_instdir/SOLMAN71/SYSTEM/ORA/DISTRIBUTED/AS/CI/__instana_tmp.xml.

Edited by: Raul Blazquez Munoz on Feb 23, 2012 12:52 PM

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2 Answers

  • avatar image
    Former Member
    Feb 23, 2012 at 12:02 PM

    Hi,

    Please check:

    http://help.sap.

    com/saphelp_nw04/helpdata/de/8f/67d27676ace84080964d4c4223bb3c/frameset.

    htm

    Regards

    Vikram

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    • Former Member

      Thanks for the answer, Vikram.

      I'm kind of a SAP newbie. The link provided refers to activities related to role maintenance from NW, but I don't even have a system installed where to access anc do changes/settings.

      Is there a way I can do those changes without a GUI acces to the system? Any idea.

      Regarsd. Raúl.

  • Feb 23, 2012 at 12:44 PM

    Not sure if it can help you , but refer SAP Note 1606654 - SYB: SAP Business Suite 7i2010 on Sybase ASE

    where it states:

    Installation phase 'Start Java engine' fails

    Problem:

    The Java central instance does not start.

    Instance <SID>/JC<nn> reached state STOPPING after having state STARTING.

    Giving up.

    This problem might also appear during support package import using JSPM.

    Analysis:

    std_bootstrap_ID<nnnnnnn>.out contains an entry

    [Thr 08] *** ERROR => JsfGetShmVmci: check failed: sRefs.statAccess >

    SFI_SMA_NOTINIT [jsfxxsproc.c 439]

    Solution:

    Edit the Java central instance profile and comment out the line

    jstartup/max_caches=500

    Note:

    This is only a workaround. If any other SAP Note requests to adjust this profile parameter in a certain way, do follow that SAP Note and adjust the parameter value according to your needs.

    Regards,

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    • Former Member Former Member

      Hi,

      we're not very sure of what happened, but re-booting the machines (including DB) seemed to fix the issue.

      We were trying to apply the note but we were unable to login to the SOLMAN instance with SAP Logon (we're not sure if at that stage of the installation it should be possible or not).

      Thanks for your answers.

      Regards. Raúl.