on 02-22-2012 10:28 PM
Hi everyone,
We have SRM 7.0.
1.I have scheduled the report RSWUWFMLEC to run every 10 mins and its running successfully.
2.I tried sending e-mail from SO01 to external e-mail addresses, and it was successful.
3.We have maintained the e-mail address for the users in SU01.
4.The user attribute FORWARD_WI is set for the users.
But we are not receiving any mails. Please help me troubleshoot
Hello,
As of SRM 7.0, you have to use report /SAPSRM/OFFLINEAPPROVALSEND when working with offline approval.
Have a look at the following documentation:
http://help.sap.com/saphelp_srm701/helpdata/en/31/47c6cb8e9249f2bc29444212e4704a/frameset.htm
Regards,
Ricardo
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Hi Ricardo,
1)I have scheduled the report /SAPSRM/OFFLINEAPPROVALSEND as well to run every 5 minutes(now RSWUWFMLEC is also running simultaneously)
2)I have set the e-mail address for the WF-BATCH user. Still i haven't received any mails.
Is there anyway, i can see where the mails are stuck, i'm not able to see anything in SOST. Please let me know how to troubleshoot.
Hi Ricardo,
I manually executed the report SAPSRM/OFFLINEAPPROVALSEND, with all log turned on from SE38. I got the following result
Report /SAPSRM/OFFLINEAPPROVALSEND
A total of 0 work items scanned
No work items found that required forwarding
What does it mean? Is this helpful to say where the problem is?
Thanks
Nanda
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