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Former Member

Not able to see approvers in grc ac 10.0

Hello gurus,

I have configured workflows for access request for grc ac 10.0. When I submit a access request, my approver is not able to see any requests waiting for his approval. Also in the request status of the access request, no approvers are seen in given path when we click the instance status button. Please let me know where do we populate these approvers and how can we make them appear.

Thanks in advance,

Reyas

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2 Answers

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    Former Member
    Feb 22, 2012 at 02:50 PM

    HI Mohamed,

    Out of interest, what type of approval stage is this? is it for roles? If so, you need to assign the users as role owners within the "AC Owner" table as well as assigning them as the Assignment Approver within the role definition.

    If it is a custom agent, then the place where you need to define the approver may be slightly different (i.e. BRFplus decision tables etc).

    If you could post more information back on this thread, we could probably help you resolve the issue.

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    Former Member
    Feb 23, 2012 at 04:25 PM

    Hello,

    Please check if you have maintained owners. in Access control owner using NWBC if yes.

    then in instance status what is shows no agent found ?

    and it shows approver name but does not show in inbox then might me WF-BATCH user does not have sufficient authorization

    Regards,

    Prasant

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