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BO Installation in AIX - SQL Anywhere database not deployed

Hello Experts,

I am trying to install SAP BO BI Platform 4.2 SP03 on IBM AIX 7.1 TL4. I am selecting to install the bundled SQL Anywhere 16 database for CMS and Audit. The installation finishes with error. The log says:

Server Intelligence Agent has failed to initialize because the bootstrap file is invalid. Please restore your bootstrap file from your backup.

What I can see is:

  • The bootstrap files are empty.

  • There is no CMS and Audit database deployed. The database directory is empty.

Installation directory is: /sybase/CDO/sapdata1/BIP/

I have tried the installation in multiple times. Also tried to install SAP BO BI Platform 4.2 SP2. In all cases, I am facing same issue.

Any idea ?

Thanks and Regards,

Arijit

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5 Answers

  • Best Answer
    Jan 06, 2017 at 06:11 PM

    We have successfully installed SAP BO BI Platform 4.2 SP3 with bundled SQL Anywhere 16 database in IBM AIX 7.1 TL4. The installation worked when we changed the installation directory to /usr/sap.

    Not sure why it did not work when we selected /sybase/CXO/sapdata1 as installation directory.

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  • Dec 28, 2016 at 06:04 PM

    you need to look at setupengine.log file for details on why its failing.
    the error you shared is AFTER whatever happened that prevented Sybase install, so it is not useful.

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    • All pre-requisites are ensured before I started the installation as per the installation guide. The locale is set to EN_US.UTF-8 - all in uppercase.

      Finally I opened a support incident. SAP support executive asked us to downgrade the OS to TL2 as the installer is not tested with AIX 7.1 TL4 which we are currently having.

  • Dec 25, 2016 at 03:58 PM

    Screenshots added

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  • Dec 26, 2016 at 05:50 PM

    Hi Arijit,

    Did we checked the PAM for the supportability?

    Thanks

    Mani

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  • Dec 27, 2016 at 04:43 PM

    As per PAM, AIX 7.1 is supported. I understand it is not tested with TL4, but need some confirmation if anyone else has faced similar issue.

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