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Feb 16, 2012 at 08:57 PM

SSL / BOE 4.0 / (FWM 01009) error in Information Design Tool

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This is more an F.Y.I. in case someone else runs into this problem.

We had set up SSL between our PCs and BOE 4.0. We then had configured SSL between our BOE 4.0 system and our BW 7.01 SP10 system.

Then, using Information Design Tool on our PCs, we were not able to create a session to our BOE system. The error we were seeing

in our logs:

Errors being seen in the .log file on the PC:

com.businessobjects.dsl.framework.session.SessionException$LogonFailedException: Failed to log on host "<BOE_server>:6400", user

"<my_account>", com.crystaldecisions.sdk.exception.SDKException$OCAFramework: Communication error occurred when trying to connect

to server <BOE_server>:6400 (FWM 01009)

cause:com.crystaldecisions.enterprise.ocaframework.OCAFrameworkException$CommunicationError: Communication error occurred when

trying to connect to server <BOE_server>:6400 (FWM 01009)

cause:com.crystaldecisions.thirdparty.org.omg.CORBA.NO_RESOURCES: Unable to create client minor code: 0x0 completed: No

detail:Communication error occurred when trying to connect to server <BOE_server>:6400 (FWM 01009) Unable to create client

Caused by: com.crystaldecisions.thirdparty.org.omg.CORBA.NO_RESOURCES: Unable to create client minor code: 0x0 completed: No

Errors being seen in the idt_<session, date / time stamp>_trace.glf on the PC:

|1707B8671F774B988D7918B2C0B967E80|2012 02 16 11:17:42.314|-0500|>>|E| |idt|83636| 1|main

| |0|0|0|0|BIPSDK.SessionMgr:logon|my_PC:83636:1.4:1|-|-|BIPSDK.SessionMgr:logon|my_PC

:83636:1.4:1|CsxY_UZi7kvbuqYUJviA.8Q3|||||||||com.crystaldecisions.sdk.occa.security.internal.Log

onService||Communication error occurred when trying to connect to server <BOE_server>:6400 (FWM 01009)

Unable to create client

|1707B8671F774B988D7918B2C0B967E81|2012 02 16 11:17:42.314|-0500|>>|E| |idt|83636| 1|main

| |0|0|0|0|BIPSDK.SessionMgr:logon|my_PC:83636:1.4:1|-|-|BIPSDK.SessionMgr:logon|my_PC

:83636:1.4:1|CsxY_UZi7kvbuqYUJviA.8Q3|||||||||com.crystaldecisions.sdk.occa.security.internal.Log

onService||Is the CMS alive? Ensure the CMS supports SDK version 1400

After a number of things we found SAP note 1391653 which suggested that some of the Java tools could be passed the information

about the SSL files instead of using the configuration that was set up using the sslconfig tool on the PC.

We found the file c:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86\InformationDesignTool.ini.

We were able to add the necessary information for the SSL files to the end of the IDT's ini file. This then allowed us to create a

session within the IDT to our BOE system.

We had suggested our users house the SSL files on their PC in the directory c:\bossl and so added the lines were:

-Dbusinessobjects.orb.oci.protocol=ssl

-Dcertdir=c:\bossl

-DtrustedCert=c:\bossl\cacert.der

-DsslCert=c:\bossl\servercert.der

-DsslKey=c:\bossl\server.key

-Dpassphrase=c:\bossl\passphrase.txt

Since I had not found this documented anywhere else, I thought it would be nice to mention it in case someone else runs into the

same type of situation.

Deb Nugent.